iYogi in the news

Tech Support firm iYogi Offers New Year’s Resolution Tips for PC Users to Improve Digital Health in 2010

PC self-help preparations together with on-call assistance through iYogi services ensure a healthy 2010 for all computer users

24 December, 2009

New York, NY, December 24, 2009:  While most New Year’s resolutions commonly involve aspirations for individual physical health and maintenance, iYogi, the fastest growing on-demand tech services company, also encourages computer users worldwide to set specific goals and plans to ensure a year of strong PC health. With 76 percent of Americans now owning a computer, most need to be just as concerned about their computer’s health as their own physical well-being.

To help computer owners stay on track and maintain the digital health of their systems, iYogi offers several PC Self-Help Tips:

• Make sure antivirus and antispyware software is installed, and definitions are kept updated. If installed, be sure to run a scan at least once every two weeks.
• Remove all junk files (temporary files, temporary Internet files) at least once every two weeks. Junk and unwanted files use more space on your hard-drive and impact performance of the PC.
• Clean up the desktop clutter. Systems often get bogged down by saving too many files on the desktop. When the computer is turned on, some of the time is spent loading the desktop. Clearing out files off the desktop will help speed up the boot up time.
• Only keep the most necessary items in the startup list and remove the rest. Most of applications, users have in their startup list are not used frequently and take up system resources and impact performance.
• Back up critical data periodically on an external drive, or make use of an online data backup service. Online data backup is a safe and secure way of retrieving important data in case of a PC crash.

“New Year’s Resolutions are a great way for people to set proper health regimens for themselves as well as their computers, and there are many similarities in planning for both,” said Vishal Dhar, co-founder and president marketing of iYogi. “We are all concerned with inoculating ourselves against the flu and other viruses, just as we are in preventing infectious threats from taking down our computers. Most of us want to shed some weight in the New Year, just as we want to rid ourselves of glitches, spyware and viruses that weigh down our PCs until they slow to a halt.”

To stay healthy throughout the year, people seek help from professionals like their physicians or trainers. Similarly, hundreds of thousands of computer users will be counting on iYogi to help make 2010 a year free of PC ailments. iYogi’s proven global expertise delivery model, intelligent computer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services offer users a simple yet comprehensive path to digital health. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site or call center services to become the fastest growing provider of support in the industry.

“iYogi has all the characteristics of the ideal physician,” said Dhar. “Our experts are on-call 24 hours a day, and you don’t have to spend a lot of money for each incremental ‘visit’. We offer pre-emptive help and regular maintenance with an annual support plan of $139.99. What’s more, our Global Tech Experts are specialized for treating the latest PC issues, and help with setup and installation, such as helping migrate to Windows 7. Most importantly, our customer satisfaction ratings are miles above industry averages.”

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI

iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit:http://www.iyogi.net.

MEDIA CONTACT

Derek Kober
GlobalFluency
Tel.: 650-433-4233
Email: dkober@globalfluency.com

CONTACT

Vishal Dhar
President Marketing
291 Broadway, Suite 803
New York, NY 10007
Phone: 1-212-229-0901
Email: vishal@iyogi.net

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