iYogi Introduces Support Dock with One Click Access to Protect, Secure, Optimise and Manage Computers and Connected Devices


Consumers and Small Businesses Get a $200 Value For Only $29.99

6 April 2009

New York, NY (PRWEB) April 6, 2009 -- iYogi, a global direct to consumer and small business remote technical support company, today announced the worldwide commercial release of Support Dock. Support Dock is a comprehensive product suite that includes functionalities like PC Recovery, Data Protection, Home Network Manager, Automated Online Data Back-up and tools for PC Optimisation. Support Dock combines these best-of-breed applications and services that consumers and small businesses need to protect, secure and manage their computers and connected devices. Applications and services for Support Dock are delivered through a single interface at an incredible price-point of $29.99 (USD) per year. This provides consumers a value of more than $200 (USD), for applications and services, if purchased independently.

Support Dock was commercially released today after a successful beta program that ran over six months with more than 20,000 satisfied customers in United States, United Kingdom and Canada. The customer satisfaction rate for Support Dock audited across beta customers is greater than 96 percent.
Commenting on the launch of Support Dock, Anubhav Sharma, AVP, Product Management, iYogi said, "The overwhelming acceptance for Support Dock validates our claim that computer users need a comprehensive single-point solution to manage all their technology and computer support needs. Frustrated by the increasing complexity caused by technologies we use everyday, millions of computer users spend countless hours trying to find a solution, often resulting in some cure-all download that leaves their machine in a worse shape than before. Support Dock provides users a single solution to manage their computers and connected devices."
Most of the customers audited during the beta phase shared their feedback and experiences while using Support Dock. Dennis R. Allen from Arkansas said, "Support dock is the best thing to happen to home users like me. Using it is fast and easy. Without the help of iYogi I would have had ended up trashing my computer, simply because I did not know the tricks to make it run…"
Support Dock is available for download at www.supportdock.com. Some of the key features of Support Dock include:


  • PC Optimisation - Improves performance by removing junk files and by cleaning PC registry.
  • PC Recovery - Backup the PC environment to recover from virus infections, unstable software installations or hard drive failures.
  • Home Networking Manager - Allows users to connect and manage security and share files across multiple computers and devices.
  • Data Backup - Automated, secure online data backup for documents, images, e-mails and files.

For more information on and subscription for iYogi's Support Dock visit: http://www.supportdock.com/.


ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra, and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.


CONTACT

Vishal Dhar
President Marketing
iYogi, Inc.
12 Desbrosses St.
New York, NY 10013
Phone: 212-203-2681
vishal@iyogi.net

Venturemagazine

IYogi raises $15 mn from US-based VC firm, three others

It has at least 100,000 annual subscribers and expects to end fiscal 2010 with revenue of $21 million... Jan -06 -2010

iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market

iYogi, the fastest growing on-demand consumer tech services company, announced today it has raised $15 million... Jan -06 -2010

Wal-Mart's Web Site Offering Remote Tech-Support Services

Wal-Mart Stores Inc. (WMT), which launched new technical support services in its stores last month... Nov -18 -2009

iYogi, your personal offshore tech support, raises $9.5 million to undercut the Geek Squad

Computer Support Service Company iYogi Secures $3.1. Jul-24 -2008

The Economic Times...

Long Distance Healing. March -17 -2008

Business Journal

Silicon Valley / San Jose Business Journal...

Canaan Partners, SVB Financial invest $3.1M in Indian startup. Apr -25 -2007

Yahoo Finance

iYogi Expands Tech Support Services to Canada

Tech support service seeks to green-optimise your PC. Oct -25 -2007

Business Standard

Business Standard...

Back office support. Apr -26 -2007

indiatimes

Indiatimes......

Canaan Partners to invest $3.1 mn in iYogi. Apr -25 -2007

25/05/10
iYogi Partners with Carbonite to Offer Leading Consumer Online Backup to its Customers

26/04/10
New study shows high anguish and anxiety with computer tech support due to long lag times, lack of ready resolution

20/04/10
Infinite Enters Strategic Alliance with iYogi to Meet Growing Demand for its Remote Tech Support Services

16/04/10
iYogi Reviews: The Top 5 Reasons for Printer Problems

16/04/10
IBM Collaborates with iYogi To Power Remote Technical Support Business Growth

13/04/10
iYogi Reviews the Top Five Reasons for Slow PC Performance

25/03/10
iYogi Named to Lead411's Hot 125 - New York

18/03/10
iYogi Leverages Akamai to Power its Global Online Tech Support Platform

10/03/10
Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support

10/02/10
iYogi Goes Mobile

06/01/10
iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market

29/12/09
iYogi Offers Personal Computer Support and Expert Guidance for Post-Holiday PC Relief.

24/12/09
Tech Support firm iYogi Offers New Year's Resolution Tips for PC Users to Improve Digital Health in 2010

24/11/09
iYogi Identifies Top Ten Issues for Microsoft Windows 7 Upgrades and Publishes the Fixes

18/11/09
iYogi's PC Setup and Support Service Now Available for Free with All New Computer Purchases at Walmart.com

21/10/09
iYogi Identifies Top Ten Trends for Microsoft Windows 7 Launch

15/10/09
Spare Backup and iYogi Partner to Offer Data Backup Platform to iYogi`s Tech ...

14/10/09
iYogi Announces Free Microsoft Windows 7 Migration Assistance Programs for Consumers and Small Businesses

05/10/09
Microsoft Windows Users and iYogi Reveal 36 Percent Plan to Upgrade to Windows 7 on Existing PCs, Yet Significant Concern Remains about Application Migration

05/10/09
iYogi Expands Global Executive Management Team

28/09/09
iYogi Helps Accelerate Channel Sales for CA's Internet Security Business

16/09/09
Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

09/09/09
iYogi Starts Recruiting Program for Rapid Expansion of US Global Tech Experts to Meet Demand and Windows 7 Surge

20/05/09
The American Business Awards

11/05/09
Clean machine

06/04/09
iYogi Introduces Support Dock with One Click Access to Protect, Secure, Optimise and Manage Computers and Connected Devices

09/012/08
Red Herring Awards iYogi For The 2008 Red Herring Asia America 100

29/10/07
iYogi Offers Big Support to Small Businesses

12/07/07
Personalized iYogi Computer Support Service Sets Benchmark for Customer Satisfaction
Media Kit