What is iYogi all about?
iYogi is an online computer support company catering to technology-driven needs of millions of computer users all over the world. The organization has outperformed the market over the previous years with its resolution rate of 84% and customer satisfaction rate of 93% which are amongst the highest published benchmarks in computer support industry.
Why should I choose iYogi?
We can assimilate the answer in just one sentence: “To experience the best computer support.”
To see it for yourself, speak to an iYogi technical support specialist now.
Call 0 800 635 9644
What kind of computer support services can I expect from iYogi?
iYogi serves as one-stop shop for all your tech support needs including computer/laptop repairs, hardware/peripherals support, home networking, gaming and entertainment devices.
Our array of service also include comprehensive support coverage for over 72 desktop and laptop software applications, servers, hardware devices, printers, peripherals, routers and modems. For further information on our services, visit www.iyogi.co.uk/techsupport.html
What computer brands can iYogi help me with?
Yes, we provide support for all Microsoft Windows platform and applications no matter which computer brand you are using and where you purchased your computer from.
What certifications make your technicians the specialists?
All our computer support specialists are Microsoft Certified Experts, Microsoft Product Specialists, Microsoft Certified Desktop Support Technician A+/MCP/MCSE Certified Professionals, and Network Administrators. Every technician is pre-qualified and completes an extensive eight weeks training course on excellent service delivery and offering his expertise in remote support skills.
What general procedure an iYogi technician takes to resolve the error?
The moment you subscribe with us, you are transferred to our tech support technician who provides you with an understandable and the most accurate explanation about your computer problems on the phone or via remote support. After the computer diagnosis is completed, the technician rectifies the error using a linear and logical troubleshooting methods and procedures.
Is remote computer support better than more traditional support options?
With remote support services, you don't need to struggle through the troubleshooting procedures. The technician completes the work all by himself and just asks you to re-format your machine at the end.
Also, the process is much convenient as it eliminates a need for you to haul your computer to any local computer repair shop. Since remote support helps us to offer you instant solutions, you won't have to be stuck without a computer over the weekend or during a holiday. So, it saves you time and money.
Can you render me more details about your remote computer support?
Remote computer support involves a 'remote desktop connection' which lets us view your computer screen and securely fix most computer and network errors over the Internet. After you subscribe with us, you allow our computer technician view and interact with your computer remotely through the Internet. Indeed, you watch the whole troubleshooting process going on your screen.
Take a route through our remote support services: |
