iYogi
Computer Repair Services, Call Toll Free @ 0 800 635 9644
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http://www.iyogi.co.uk/

About iYogi

iYogi is a leading provider of online subscription-based technical support services offered directly to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging our proprietary iMantra software technology platform, we deliver on-demand support services to hundreds of thousands of subscribers globally.

The company’s team of highly trained Tech Experts service customers across the world 24/7. iYogi’s service offerings are sold on an annual subscription or per incident basis The business is privately held and venture capital funded.

Key Investors
  • Sequoia Capital
  • Draper Fisher Jurvetson
  • Canaan Partners
  • SAP Ventures
  • SVB India Capital Partners
Key Geographies Serviced
  • United States
  • United Kingdom
  • Canada
  • Australia
Customer Segments
  • Individuals
  • Digital Homes
  • SOHO (Small Office Home Office)
  • Small Business
Global Delivery Platform

iYogi’s proprietary Global Delivery Platform – iMantra, helps personalized service delivery with customer identification, profiling and segmentation. From subscription management to call level details, iMantra is integrated with multiple other systems for ease of access and seamless reporting:

  • Telephony system
  • Knowledgebase
  • Remote access
  • Payment gateway
  • Quality management system
  • Desktop management tools
  • Support dock
Products – Home & SOHO
Annual Unlimited Subscription Plan ¡109.99 Per-computer per-year [MSRP]
Green PC Services ¡5.00 Per-computer [MSRP]
Set-up & Install  
- Desktop & Laptop ¡30.00 Per-computer [MSRP]
- Operating System (Vista & XP) ¡30.00 Per-computer [MSRP]
- Antivirus ¡7.99 Per-computer [MSRP]
- Spyware ¡7.99 Per-computer [MSRP]
- Printers ¡7.99 Per-computer [MSRP]
- Software ¡7.99 Per-computer [MSRP]
- MP3 Player ¡7.99 Per-computer [MSRP]
- Digital Camera ¡7.99 Per-computer [MSRP]
- Wireless Router ¡13.99 Per-router [MSRP]
PC Health-Check & Optimisation £20.00 Per-computer [MSRP
Diagnostics & Repair
- Desktop/Laptop £20.00 Per-incident [MSRP]
- E-mail Client £15.00 Per-incident [MSRP]
- Printers £12.99 Per-incident [MSRP]
- MP3 Player £12.99 Per-incident [MSRP]
- Digital Camera £12.99 Per-incident [MSRP]
- Software £15.00 Per-incident [MSRP]
- Antivirus / Anti-spyware £20.00 Per-incident [MSRP]
 
    Products – Business
Annual Unlimited Subscription Plan ¡109.99 Per-computer per-year [MSRP]
Microsoft® Windows Server® ¡90.00 Per-server per-incident [MSRP]
- Diagnose & repair  
Microsoft® Windows Server® ¡110.00 Per-server [MSRP]
- Set-up & install  
Microsoft® Windows Server® £1000.00 Per-server per-year [MSRP]
- Annual Unlimited Subscription Plan  
Microsoft® Exchange Server £90.00 Per-server per-incident [MSRP]
- Diagnose & repair  
Microsoft® Exchange Server £198.00 Per-server [MSRP]
- Set-up & install  
Microsoft® Small Business Server £90.00 Per-server per-incident [MSRP]
- Diagnose & repair  
Microsoft® Small Business Server £198.00 Per-server [MSRP]
- Set-up & install  
GoogleT Apps £25.00 Per-company [MSRP]
- Set-up & install  
GoogleT Apps £5.00 Per-incident [MSRP]
- Troubleshooting & Support  
   
   
   
Customer Experience

iYogi offers a range of powerful tools that complement its award winning remote support service, for helping customers maintain technology at peak performance. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimization.

Certification & Partnerships
  • Microsoft® Gold Certified Partner
  • HP Registered Partner
  • Cisco Registered Partner
  • IBM® Registered Partner
Awards
  • Deloitte Technology Fast 50 -India 2010 Winner
  • Red Herring Global 100 (2009)
  • Red Herring Asia 100 (2008)
  • American Business Awards Finalist 2009